To withdraw funds, you must:
Account identity verification is not required to request a withdrawal. Go to My Account → Wallet.
How you can receive your funds
Withdrawals are paid back to a debit card you have already successfully deposited from. We do not offer bank transfer or e-wallet cashouts on this rail.
Back to a card that has taken a successful deposit on your account
Important: Payouts must go to a card associated with your deposits. We cannot send funds to a random new card with no deposit history.
Go to My Account → Wallet and choose Withdraw.
Choose an eligible saved card and enter at least £10.
We reserve the amount from your balance while the withdrawal is processed.
Withdrawals are reviewed before payout. Recent prize funds may show as pending review and can slow the whole payout (one send).
Closed-loop payouts and profile name/date of birth support fraud and sanctions screening on the payout rail. Additional checks may apply for unusual activity.
Yes, while it is still pending. Cancel from the Deposit section of your wallet (or reverse the pending payout) so you can deposit or play again.
No. Verification is unrelated to wallet deposits and withdrawals.
Funds are returned to your wallet balance and the transaction is marked failed.